A UK children’s healthcare trust needed a digital way to track neonatal patient information across shifts, reduce paper-based risk, and support rapid re-admission context within an existing Microsoft 365 environment.
A neonatal intensive care team was working in a high-acuity environment where continuity of patient information mattered every hour. Patient charts were maintained on paper across day and night shifts, and handovers relied on a mixture of verbal updates and informal documentation.
When patients were discharged and returned within 24 hours, previous context was difficult to access quickly, delaying assessment and creating avoidable administrative friction.
Two connected Canvas Apps were delivered on a shared SharePoint data model: one for patient tracking across shifts and one for discharge and re-admission workflows.
Nurses could capture observations, interventions, status updates, treatment details, and notes directly against each patient.
A chronological patient timeline gave incoming staff current and historical context at handover.
Clinical teams could track discharge events and immediately surface prior records when a patient returned.
Both apps used one data layer to avoid duplication and preserve continuity between workflows.
Access controls were aligned to clinical roles within the existing Microsoft 365 environment.
Canvas App delivery supported fast rollout with minimal infrastructure change.
Patient data could be captured digitally at the point of care.
Incoming staff gained a clearer, timestamped view of recent patient activity.
Prior care records could be surfaced quickly when a patient returned within 24 hours.
Structured digital forms improved consistency across shifts and users.
The solution stayed within the organisation’s existing Microsoft 365 and data governance boundaries.
Clinical teams spent less time piecing together information from paper records.
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