Solution Architecture & Design

Designing scalable Microsoft business solutions before a single line is built — so delivery is faster, safer and far less likely to surprise you.

Understand the business before the technology

The most expensive problems in any software project are the ones designed in at the start and discovered at the end. They rarely come from the technology — they come from building the wrong thing, or the right thing on the wrong foundation.

Dove365 begins every engagement by understanding your business: the processes, the people, the data and the outcomes that matter. Only once that picture is clear do we design the solution. It is the least glamorous phase of a project and, by some distance, the one that determines whether it succeeds.

Stakeholders reviewing processes and data at a discovery workshop
Discovery-ledA clear understanding of the business is the cheapest risk reduction available on any project.

A clear picture of where you are today

Before designing anything new, we map how your organisation actually works right now — the systems, the workarounds and the friction. This assessment becomes the shared reference point for every design decision that follows.

Current State Assessment

A structured review of the systems, tools and processes your business relies on today.

Process Mapping

Clear maps of how work flows through the organisation — including the steps that only live in people's heads.

Data Review

An honest look at where your data lives, how clean it is, and what it will take to bring it together safely.

Stakeholder Workshops

Facilitated sessions with the people who do the work, so the design reflects reality, not assumptions.

Pain Point Analysis

A prioritised view of what hurts most today — so effort goes where it delivers the greatest return.

Collaborative solution design workshop in progress
Design before buildTime spent understanding and designing the right solution is repaid many times over during delivery.

From understanding to a design you can trust

The output of design is not a demo — it is a set of clear, reviewable documents that describe exactly what will be built, how it will behave, and how it will stay secure and scalable. You approve the design before delivery begins.

Solution Design Documents

A plain-language description of the solution, its behaviour and its boundaries — the single agreed reference for delivery.

Data Models

Well-structured Dataverse tables and relationships that reflect how your business really works, built to stay clean as it grows.

Architecture Diagrams

A clear view of how the parts of the solution fit together across Power Platform and Microsoft 365.

Security Design

Role-based access, data protection and Microsoft Entra ID sign-in designed in from the start, not bolted on later.

Business Process Flows

Guided processes that keep users on the right path and make the system easier to adopt and audit.

Integration Design

A considered approach to connecting with the other systems your business depends on, without brittle workarounds.

Reporting Strategy

What leadership needs to see, where the numbers come from, and how Power BI will surface them reliably.

Migration Planning

A safe, staged plan for bringing existing data across — with the data quality decisions made in the open.

A layered architecture, built to scale and integrate

Every Dove365 solution follows a clear, layered architecture on the Microsoft Power Platform. Each layer has a single job — presentation, data, logic, collaboration and integration — which keeps the system secure, maintainable and ready to extend.

This separation is what allows a solution to start small and grow: you can add users, processes, reporting and AI without disturbing the foundation underneath.

A well-layered architecture is the difference between a system you extend and a system you eventually replace.
1

Business Users

Your teams working across desktop, web and mobile.

2

Power Apps

The interface people use — shaped around each role and task.

3

Dataverse

The secure, structured data foundation and single source of truth.

4

Power Automate

The logic layer — approvals, notifications and automated workflow.

5

SharePoint

Documents and content, governed within Microsoft 365.

6

Microsoft 365

Identity, collaboration and the tools your people already use.

7

External Systems

Finance, line-of-business and third-party services, integrated cleanly.

A plan you can commit to

Good architecture is only useful if it can be delivered predictably. Alongside the design, we produce the planning artefacts that turn a solution into a project with clear scope, sequencing and accountability.

You start delivery knowing what will be built, in what order, by when, and what could get in the way.

Statements of Work
Delivery Roadmaps
Workstreams
Dependencies
Assumptions
Risk Register
Effort Estimation
Milestones
Team planning delivery roadmap and milestones
Delivery shape Scope agreed · Risks visible · Milestones set

Design is where risk is removed

Investing in architecture and design up front is not an overhead — it is the point at which the most expensive risks on a project are quietly taken off the table.

Project Risk
The biggest unknowns are resolved before anything is built.
Unexpected Costs
Scope and effort are understood and agreed in advance.
Scope Creep
A clear, signed-off design keeps everyone aligned on the goal.
Rework
Building the right thing once is faster than building twice.

Solution architecture, explained

Building without design feels faster but rarely is. The cost of changing a solution rises sharply once it is built. A short, focused design phase surfaces the hard questions early — while they are still cheap to answer — and gives everyone a shared, agreed target before delivery.
Yes. Discovery, architecture and design are available as a standalone engagement. You receive the full set of design and planning documents and are free to deliver with your own team or another partner — though most clients choose to continue with us.
A clear, reviewable package: current state assessment, process maps, a solution design document, data model, architecture diagrams, security design, integration and reporting strategy, and an implementation plan with scope, roadmap, risks and effort. In short, everything needed to deliver with confidence.
A clean, well-governed Dataverse foundation is exactly what Microsoft Copilot needs to be useful and safe. Designing your data and security properly now means AI can be added later as a natural next step rather than a disruptive rebuild.
It depends on the size and complexity of the solution, but design engagements are deliberately focused and time-boxed. We agree the scope and duration up front so you know what to expect — the goal is momentum, not analysis for its own sake.

Let's design it properly
before we build it

Book a free 30-minute discovery call. We will talk through your business, your goals and the shape of a solution — and how the right design now saves time, cost and rework later.