Practical Microsoft services,
delivered safely

Everything from AI readiness and Copilot governance to fixed-price CRM, automation, and bespoke solution architecture. Built on Microsoft 365, designed around your business.

01
AI Enablement

AI Enablement & Copilot Governance

Practical, governance-first AI enablement for businesses using Microsoft 365, Power Platform, Dataverse, and operational systems. We help you identify useful AI opportunities, prepare for Copilot safely, and build assistants or workflows around real business processes.


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AI Readiness Workshops

Assess processes, data maturity, governance risks, and practical AI opportunities before committing to tools or implementation.

Microsoft Copilot Governance

Prepare SharePoint, Teams, Microsoft 365 permissions, data exposure controls, and acceptable use guidance for responsible Copilot adoption.

AI Workflow Automation

Use AI to support CRM updates, case triage, document summarisation, email drafting, reporting, and repeatable operational workflows.

AI Knowledge Assistants

Create grounded assistants for SOPs, policies, internal documents, and staff self-service knowledge inside Microsoft 365 and SharePoint.

Productised Starting Points

Advisory
Get AI Ready Workshop
Copilot Governance Starter
AI acceptable use guidance
Implementation
AI Workflow Accelerator
SOP AI Assistant
Power Platform and Dataverse AI integration
02
Most Popular

Dove365 CRM — Starter

Our flagship productised offering, deployed using Dove365 CRM, our Starter edition for growing businesses. A fully configured CRM built inside Microsoft 365 — live in 5 to 7 working days, from £2,000.


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Configured Data Model

Core tables and relationships built to match how your business tracks clients, contacts, and activities. Not a generic template — configured to your terminology and process.

Forms, Views & Dashboards

Your team sees what they need, nothing more. Clean forms for data entry, filtered views for different roles, and a dashboard for management overview.

Basic Workflow Automation

Automated notifications, status updates, and reminders. Eliminates the most common manual admin tasks from day one.

Handover & Training Session

Full walkthrough with your team on go-live day. Documentation provided. You leave knowing exactly how to use and manage your new system.

Scope Clarity

Included
Core data model configuration
Forms, views and dashboards
Basic automation
Security roles and user access
Handover session and documentation
Not Included (Quoted Separately)
Complex third-party integrations
Large-scale data migration
Custom development / plugins
Ongoing support (add-on available)
03
Custom Delivery

Operational Systems & Custom Solutions

When an off-the-shelf product does not fit, we design and build custom Microsoft 365 systems around the way your business actually works.


Discuss Your Needs

Custom Solution Design

Bespoke Power Platform and Microsoft 365 applications for workflows that do not fit a standard CRM, template, or packaged product.

Project & Contract Management

Track project estimates, approval workflows, sign-offs, and milestone progress. Full audit trail for commercial decisions. Built for property, professional services, and construction sectors.

Employee Onboarding & HR Tracking

Structured onboarding workflows, training completion records, and certification tracking. Consistent process for every new starter, with compliance visibility built in.

Incident & Case Management

Track incidents, responses, assigned personnel, and resolution timelines. Configurable for environmental, compliance, or operational use cases.

Supply Chain & Asset Management

Manage suppliers, inventory, procurement workflows, and asset registers inside Microsoft 365. Replaces disconnected spreadsheets with a single structured source of truth.

04
Advisory

Consultancy & Architecture

For organisations that need strategic guidance before implementation. Discovery, requirements, and solution design delivered as standalone engagements.


Book a Discovery Session

Discovery Workshops

Facilitated sessions to map current-state processes, define future-state requirements, and identify the right solution approach. Output: workshop summary, process maps, and initial solution outline.

Requirements Documentation (FRD)

Comprehensive functional requirements documentation — system behaviour, data structures, user interactions, and non-functional requirements including security and performance.

Solution Architecture & Design

High-level and detailed solution design for Power Platform and Dynamics 365. Data modelling, security design, integration architecture, and scalability planning.

Clear pricing,
no surprises

All engagements are fixed-price or formally agreed in advance. You always know what you're paying before work begins.

SharePoint Starter

Lower-cost entry point for simpler use cases. Ideal as a proof-of-concept or for businesses not yet ready for Dataverse.

From £1,500
5–7 working day delivery
SharePoint-based data model
Power Apps canvas interface
Basic Power Automate flows
Team handover session
Upgrade path to Dataverse
Coming Soon

Advisory & Bespoke

For complex requirements, strategic planning, or full bespoke delivery. Priced per engagement.

Day Rate / Fixed
Formally scoped in advance
Discovery workshops
FRD and requirements docs
Solution architecture
Full project delivery
Retained consultancy available
Discuss Your Project

Support that keeps
systems moving

Once your system is live, support can be provided on a retained basis. Each package includes a clear monthly allowance, agreed response times, and practical guidance so your Microsoft 365 systems keep improving without becoming a burden.

Essential Support

From £299/mo
Discuss Support

For smaller teams that need a reliable safety net after go-live.

Up to 4 support hours per month
Email support for issues and questions
Minor fixes and configuration tweaks
Monthly usage and health check

Continuous Improvement

From £1,350/mo
Plan Support

For organisations that want ongoing development capacity and strategic direction.

Up to 20 support hours per month
Priority support for live systems
Planned enhancements and automation improvements
Governance, documentation, and release support

Not sure which
service fits?

Book a free 30-minute call. We'll ask the right questions and tell you honestly what approach makes the most sense for your business — and what it'll cost.